Privacy Policy

Your personal information matters to us

Last updated: March 15, 2025

At Simovetura, we understand that managing your financial data requires absolute trust. This privacy policy explains exactly how we collect, use, protect, and handle your personal information when you use our financial forecasting and budgeting services.

We operate under Australian privacy laws and maintain strict data protection standards. Your financial information deserves the highest level of security, and we've built our entire platform around this principle.

Questions about your privacy? Contact our Data Protection Officer directly at contact@simovetura.com

Information We Collect

Account Information

Your name, email address, phone number, and business details when you create an account or contact us for services.

Financial Data

Budget information, financial goals, income and expense categories that you input for forecasting and planning purposes.

Usage Information

How you interact with our platform, including features used, time spent, and preferences for better service delivery.

Technical Data

IP address, browser type, device information, and cookies that help us maintain platform security and functionality.

How We Collect Information

Directly from you when you register, use our services, or contact our support team
Automatically through cookies and similar technologies when you browse our platform
From third-party integrations you choose to connect with your account
Through communications you send us via email, phone, or our contact forms

How We Use Your Information

We use your personal information specifically to deliver the financial forecasting and budgeting services you've requested. Here's exactly what that means:

Primary Service Delivery

Your financial data is used exclusively to generate forecasts, create budget plans, track your progress, and provide personalized recommendations. We never use this data for marketing to third parties or any purpose outside your direct service needs.

Specific Uses Include

Creating personalized financial forecasts based on your income and expense patterns
Generating budget recommendations and alerts to help you meet your financial goals
Providing customer support and responding to your questions about our services
Maintaining platform security and preventing unauthorized access to your account
Improving our forecasting algorithms and budgeting tools based on anonymized usage patterns
Sending service updates, security notifications, and important account information

We do not sell, rent, or share your personal information with advertisers or marketing companies. Your financial data stays within our secure systems and is used only for the services you've specifically requested.

Data Protection and Security

Financial data requires exceptional security measures. We've implemented multiple layers of protection to keep your information safe from unauthorized access, theft, or misuse.

Security Measures We Maintain

Encryption Standards

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.

Access Controls

Multi-factor authentication, role-based access, and regular access reviews for all team members.

Regular Audits

Quarterly security assessments and annual third-party penetration testing of our systems.

Backup Systems

Secure, encrypted backups with geographically distributed storage for data recovery protection.

Australian Privacy Compliance

As an Australian business, we comply with the Privacy Act 1988 and Australian Privacy Principles. We also align with international standards including GDPR requirements for any international clients we may serve.

Your Privacy Rights

Under Australian privacy laws, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights whenever you need to.

Access Your Data

Request a complete copy of all personal information we hold about you, including your financial data and account history.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your dashboard or by contacting us.

Delete Your Account

Request complete deletion of your account and all associated data, with confirmation provided within 30 days of processing.

Data Portability

Export your financial data in a structured format that you can use with other services or for your own records.

Restrict Processing

Limit how we use your information while maintaining your account access and core functionality of our services.

Object to Processing

Object to specific uses of your data for purposes beyond core service delivery, with immediate effect upon request.

How to Exercise Your Rights

To exercise any of these rights, simply email us at contact@simovetura.com with your request. We'll verify your identity and respond within 30 days. Most requests can be processed immediately, though complex data exports may take up to 30 days to prepare.

Data Sharing and Third Parties

We maintain strict control over who has access to your information. Your financial data is never sold or shared for marketing purposes, and we work only with trusted service providers who meet our security standards.

Limited Sharing Scenarios

Cloud hosting providers who store our encrypted data in secure Australian data centers
Payment processors for subscription billing, who handle only transaction data, not financial planning information
Customer support tools that help us respond to your questions more efficiently
Security services that monitor for threats and protect against unauthorized access
Legal requirements where we are compelled by Australian law to disclose information

Third-Party Standards

Every third party we work with must sign data processing agreements that require the same level of data protection we maintain. They cannot use your information for their own purposes and must delete it when our service relationship ends.

Data Retention and Deletion

We keep your information only as long as needed to provide our services and meet legal requirements. Here's our specific retention schedule:

Active Account Data

Retained while your account is active and for 12 months after cancellation for potential reactivation.

Financial Planning Data

Deleted 18 months after account closure or immediately upon request during active use.

Communication Records

Support conversations kept for 3 years for service quality and legal compliance purposes.

Anonymized Analytics

De-identified usage patterns may be retained indefinitely for service improvement, with no personal identifiers.

You can request immediate deletion of your account and all associated data at any time. We'll confirm completion within 30 days and provide documentation of the deletion process.

Cookies and Tracking

We use cookies and similar technologies to keep your account secure and make our platform work properly. Most of these are essential for basic functionality, while others help us improve your experience.

Types of Cookies We Use

Essential Cookies

Required for account security, login sessions, and basic platform functionality. These cannot be disabled without affecting service quality.

Performance Cookies

Help us understand how you use our platform so we can improve loading times, fix bugs, and enhance user experience.

You can control cookie settings through your browser preferences. Note that disabling essential cookies may affect your ability to access certain features of our platform.

International Data Transfers

Your data is primarily stored and processed within Australia. In some cases, we may use international service providers for specific functions like customer support tools or security monitoring.

Transfer Protections

When international transfers are necessary, we ensure appropriate safeguards including standard contractual clauses, adequacy decisions, or other approved transfer mechanisms under Australian privacy law.

Changes to This Policy

We may update this privacy policy to reflect changes in our services, legal requirements, or data protection practices. We'll notify you of any significant changes through email or prominent notices on our platform.

Minor clarifications or formatting changes will be updated without notification
Changes to data collection practices will be communicated 30 days in advance
Changes to your rights or our security practices will require explicit consent
The current version date is always displayed at the top of this policy

Privacy Questions?

Our Data Protection Officer is here to help with any privacy-related concerns or questions about how we handle your information.

Email

contact@simovetura.com

Phone

+61 8 9791 8195

Address

Level 35/152 St Georges Terrace
Perth WA 6000, Australia